SERVICE ROBOT

SERVICE ROBOT – Autonomous Service & Assistance Platform

The Service Robot is a versatile, intelligent, and fully autonomous platform designed to support a wide range of service, delivery, and assistance tasks across commercial, industrial, and public environments. Engineered with advanced navigation, intuitive interaction, and high operational reliability, it enhances day-to-day efficiency while elevating automation standards in customer-facing and employee-support applications.

Powered by AI-driven SLAM navigation, the Service Robot moves smoothly through dynamic spaces—navigating around people, furniture, and obstacles with ease. Its compact, ergonomic design and multi-sensor safety suite enable safe operation in busy environments such as offices, hospitals, malls, hotels, airports, and corporate facilities.

Built to deliver autonomous delivery, customer assistance, material transportation, and routine service tasks, this robot operates continuously with long battery life and automated charging options. With touchscreen interfaces, voice interaction capabilities, and cloud-based remote monitoring, it provides a smart, user-friendly experience for customers and staff.

Designed for modern service automation, the robot integrates with enterprise software, facility management platforms, and custom APIs, making workflow automation seamless and scalable. Its modular design supports multiple attachments — trays, storage compartments, sanitization modules, document carriers, and more — making it adaptable to various industries and use cases.

Highlights

Autonomous Indoor Navigation

Advanced SLAM + AI path planning enables smooth movement in crowded spaces, ensuring safe and uninterrupted service workflows.

Multi-Role Service Capabilities

Capable of performing delivery, assistance, inspection, and customer engagement tasks across diverse commercial and industrial settings.

Interactive
User Interface

Equipped with touchscreen controls, voice interaction, and customizable UI for easy and intuitive human-robot interaction.

Safety-Focused
Operation

Multi-sensor system with LIDAR, ultrasonic sensors, anti-collision bumpers, and emergency stop ensures safe operation around people.

Enterprise Connectivity & Control

Supports Wi-Fi/cloud communication, remote monitoring, and integration with facility management and ERP platforms.

Modular & Customizable Design

Configurable trays, shelves, payload compartments, and service modules allow customization for different industries and applications.

Key Features & Advantages

Autonomous Service
Delivery

Enables fully automated indoor delivery and assistance tasks.

Smart Navigation & Obstacle Avoidance

Performs real-time path replanning for safe, efficient movement.

Fleet-Ready
Deployment

Coordinates multiple robots through fleet management systems.

Interactive Voice & Touch Interface

Supports smooth human–robot interaction via voice commands and UI.

Smooth & Stable Indoor Mobility

Designed for reliable movement across various indoor floor types.

Compact, Space-Efficient Footprint

Easily navigates narrow aisles, corridors, and tight spaces.

Enterprise System Integration

Compatible with facility management platforms, hospital systems, and custom APIs.

Ideal Applications

Hospitals

Hotels

Offices

Malls

Retail stores

Specifications

Parameter
Value
Robot Weight
66 Kg
Velocity
0.3 ~ 1.2 m/s
Max Slope
<= 10°
No. of Tray
3
Robot Size
Tray Size
43 x 40 cm
Type
Delivery & Interaction Robot
Tray Distance
200 mm
Single Tray Load
10 Kg
Max Payload
40 Kg
Lidar
1 pieces of Lidar
Ground Clearance
60 mm
Network
Wifi
Battery
50Ah
Operational Screen
10.1 inch, 1280 x 720 px
Advertising Screen
15.6 inch, 1920 x 1080 px
Operation Time
Continuous working > 10h
Charging Hours
4hr
Communication
Wi-Fi (Dual Band Wireless) I/O Connections (USB, Ethernet)

FAQ

Yes — it supports voice interaction and touchscreen controls.

Yes — trays, drawers, and attachments can be configured for the application.